If you have any questions after reading this text, please contact us from 10am to 6pm every day at +32 (0) 87 84 06 75 or by email at info@homestorys.com.

In general, discount codes (e.g. seasonal promotions, newsletter registration, Black Friday, etc.) do not apply in conjunction with already reduced items and gift vouchers, unless this is specifically communicated. In the event of a full return, the discount value is forfeited. In the case of a partial return where a quantity discount has been applied, the discount value will only be credited if the order value of the items kept is reached. Otherwise the discount cannot be taken into account.

Gift vouchers can only be redeemed in combination with an order on our webshop or in our shop (Industriestrasse 38 4700 Eupen). This can be used several times until the amount of the voucher has been used up, but only up to the validity date stated on the voucher or otherwise communicated (e.g. by e-mail). The advertised value will be automatically deducted from your invoice when the specified code is redeemed in the shopping basket when ordering or when purchasing in-store. Cash payment is not possible.

The products from our showroom are all high-quality branded products from our exhibition. The scope of the order includes the product described in each case, not any additional accessories or occasional furniture shown in the photos.

Each item from the outlet is unique. When you place an order, you will receive a confirmation from us within 24 hours to prevent double sales. You can also contact us briefly before checking out so that we can tell you in advance whether the item you want is still available. If you have paid for an item that has already been allocated, we will immediately issue a full refund within 48 hours.

The reduced goods in the outlet cannot be exchanged (right of cancellation). No additional discount codes can be applied to goods that have already been reduced. Please also note the shipping conditions that apply to sales goods.

Do you have any questions? Please feel free to contact us directly!

Our STOCKSALES are goods that are already in stock and still have their original packaging. They are therefore new and by no means B-goods. You also benefit from fast delivery times on the desired item. If you cannot find the variant you would like to have in your home, you are welcome to contact us directly for a customised offer or for personal advice on any other questions!

These items were sent to our customers and have been returned or cancelled for various reasons. However, the original packaging was damaged.

All items labelled AS GOOD AS NEW will be checked and repacked by our team on arrival and then delivered to you. When you unpack them, they are therefore ‘as good as new’.

In return, you benefit from an unbeatable discount and a very fast delivery time!

If you can't find the variant you would like to have in your home, you are welcome to contact us directly for a customised offer or for personal advice on any other questions!